Traveling by plane is becoming more profitable and relevant every year. With the help of an aircraft, you can get anywhere in the world with significant savings in money, effort and time. At the same time, as well as when traveling with the help of any other type of transport, unforeseen circumstances often arise, including the loss of a ticket.
What to do if you have lost your ticket
Before boarding a plane, each passenger is required to present a boarding pass and identity documents. Without this, no one will let you on board, so the loss promises you a lot of trouble and threatens to turn into a ruined vacation. Therefore, you need to know how to act in a given situation and how to behave if, due to personal sluggishness or due to unforeseen circumstances, you have lost this document.
In the event of any disputable or unforeseen situation, you, first of all, should contact the representative of the company whose services you decided to use. Only he will be able to help you resolve the issue of restoring the lost coupon and the plane and help you avoid additional financial costs.
Finding a company representative will not be difficult, even if this is your first flight. As a rule, you can ask for help in a special window for the sale of air tickets or at a pre-registration point. There you will have to explain the ridiculous situation and tell in detail about how you could have allowed the loss of the precious document.
A number of companies that value each of their clients and their own reputation in such cases willingly go to meet the unfortunate client and offer to issue a duplicate, after making sure that the potential passenger was indeed its holder. The airport staff will ask you in detail about the time and place of purchase of the plane pass, the final destination and other important points. If the reasons you provide are accepted as a logical explanation and are considered valid, you will certainly be issued a new ticket and you can board the plane.
At the same time, there are airlines that are ready to replace a lost document free of charge or issue a new one to those customers who planned to fly in first or business class. The rest of the passengers will have to pay extra for the re-issue service. Of course, the amount will be an order of magnitude lower than the cost of the lost board pass, but still the additional costs will turn out to be an unpleasant surprise for any tourist.
Having a copy of the document for the flight will greatly facilitate the process of obtaining a duplicate. Indeed, when filling out the form provided by the airport staff for issuing a duplicate, you will still have to indicate the date of purchase, and the place of purchase and the final destination of the trip. The company will charge a fee of $ 20-70 for issuing a duplicate. The amount is fixed and is set at the discretion of the carrier. And one more important point: you will not receive a duplicate immediately. We will have to wait for the consideration of the application and its approval by the company's management, so this option is unlikely to suit those who planned to fly out in the near future. Such passengers will most likely have to purchase a ticket again.
Useful Tips
But in order not to find yourself in such an awkward situation, it is worth considering the advantages of electronic tickets. They have long come into use and are no less popular than their paper counterparts. Such a document is almost impossible to lose and does not have to be restored. It can be issued within a few minutes. Passenger information is entered into the computer of the carrier company and you do not have to worry about the safety of the paper carrier of important information.
All that is needed to board a plane with such an electronic ticket is a passport and memory of the flight number you planned to fly with. Also, when purchasing such a pass option, you will definitely be issued an itinerary receipt, which will contain important information about the route, the form and details of payment for the flight, as well as other important details of the transaction. At the same time, it is not at all necessary to have such a receipt when registering at the airport. It only contributes to a faster check-in process and is an additional guarantee that you will not forget either the flight number or the time of departure from the airport.
By the way, it is worth noting that if it is necessary to pass passport or customs control, the passenger will still need such a receipt. And if no one will return the lost ticket to you, then the receipt can be re-printed on the same website of the airline where you bought the e-ticket.
Recommended reading What to do if you missed your plane.
